Fronex Privacy Policy

Effective: 2025-10-10 · Version: v1.0

We collect only the minimum data necessary to provide and improve Fronex. We do not sell personal data. This policy explains what we collect, how we use it, and the choices you have.

1. Information we collect

  • Account information (optional): email/phone number, display name, avatar.
  • Usage data: feature interactions, event logs, crash reports, performance metrics.
  • Device information: device model, OS version, app version, language, time zone, network type.
  • Content you provide: inputs, uploads, or generated content to deliver features.
  • Location data (optional): only for features requiring it and after permission is granted.

2. How we use information

  • Provide and maintain core features;
  • Diagnose crashes and improve stability/performance;
  • Prevent abuse and protect security/integrity;
  • Send service-related notifications with consent (non-marketing);
  • Comply with legal obligations.

3. Sharing & third parties

We do not sell your personal information. We share data only in these situations:

  • Service providers (cloud hosting, analytics, messaging/push) acting under our instructions;
  • Legal requirements to comply with law, governmental requests, or court orders;
  • Business transfers (merger, acquisition, or reorganization) with equivalent protections.

Third-party SDKs (if any): replace the placeholders below with your actual SDKs before release.

SDK / ServicePurposeData typesPrivacy policy
(Example) Firebase AnalyticsAnalyticsEvent logs, device infoView
(Add here)

4. Device permissions

  • Camera user-initiated capture/scanning.
  • Photos/Media select or save content locally.
  • Microphone voice features.
  • Location location-based features (foreground unless stated).
  • Notifications service notifications (controllable in system settings).

5. Cookies & local storage

On web/H5 pages, we may use cookies/localStorage for session state, preferences, and anti-abuse tokens. You can clear or restrict them in your browser.

6. Data retention

  • Account data: retained while active; deleted or de-identified within 30 days after account deletion unless law requires longer.
  • Logs & crash data: typically 90–180 days.
  • Backups: rotated on a rolling schedule.

7. Your rights

Subject to applicable laws, you may access, export, correct, or delete your data; withdraw consent prospectively; or object to/restrict certain processing.

Contact us via the addresses below. We typically respond within 15 business days or as required by law.

8. Security

  • HTTPS/TLS in transit; encryption for sensitive data;
  • Least-privilege access controls;
  • Monitoring and audit logging;
  • Incident response and legally-required notifications.

9. International transfers

When transferring data across borders, we apply appropriate safeguards (e.g., standard contractual clauses) and ensure comparable protection levels.

10. Children’s privacy

Fronex is not directed to children. If you are under the age required by law, use the service under guardian supervision and provide consent where necessary. If we inadvertently collected data from a minor, contact us to delete it.

11. Changes

We may update this policy as services or laws evolve. Material changes will be announced in-app or via notice. The latest version is on this page.

12. Contact us

Privacy: [email protected]
Support: [email protected]


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